HOW WE'RE RESPONDING TO COVID-19

Service Levels as of APR 8, 2021

ANCASTER

 

SERVICES

In-Store Shopping: NO
In-Store Water Testing: NO
In-Store Capacity: 0 customers
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Curbside Pickup: YES
Curbside Water Testing: YES

 

HOURS OF OPERATION

Monday - Friday: 10AM - 6PM
Saturday: 9AM - 5PM
Sunday: 11AM - 4PM

905-648-7727

DUNDAS

 

AVAILABLE SERVICES

In-Store Shopping: NO
In-Store Water Testing: NO
In-Store Capacity:
0 customers
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Curbside Pickup: YES
Curbside Water Testing: YES

 

HOURS OF OPERATION

Tuesday: 10AM - 6PM
Saturday: 9AM - 5PM
Monday, Wed-Fri, Sunday: CLOSED

905-628-8666

ONLINE STORE

 

AVAILABLE PRODUCTS

Hot Tubs: YES
Swim Pools: YES

Inground Pools: NO
Parts & Accessories: YES
Chemicals: YES

 

HOURS OF OPERATION

24 hours a day,
7 days a week!

SHOP ONLINE

Effective APRIL 8, 2021, A province-wide declaration of emergency and a stay-at-home order are in effect. We are not able to allow any customers into our retail locations until May 5th, 2021.

However, we are still here to help you with all your pool and hot tub needs!

How we're operating to keep everyone safe

"Online Shopping" is available. Most of your everyday products can be found and purchased through our online store. Specify pick up in Ancaster or Dundas or free delivery for orders over $100.  Can't find something? Give us a call and we can assist you during regular store hours.

  • Curbside pickup is available at both Dundas and Ancaster locations. Please check our hours of operation before visiting the store.
  • At the Ancaster store there are three designated curbside pickup parking spaces on the East side of our building (Carstar side). Please park in one of these and call the number on the sign for the designated curbside pickup employees to bring out your order.
  • Drop off water testing has resumed.  Please fill out a water testing form for your pool or hot tub completely when leaving your sample. Forms are available in the yellow drop off bins located at the front of each store or alternatively complete and print at home. You can find the forms here
  • Customers will be assisted with their salt, sand and liquid chlorine purchases. Please call the curbside pickup number and someone will come out to load your order.

 

Sales

The unprecedented demand this year has created significant manufacturing delays for new hot tub or swim pools orders. If you were considering one of these for your backyard in 2021, we highly recommend discussing your plans with our sales staff sooner rather than later to avoid disappointment. We currently have truck loads of tubs on order and I am sure we can find you the tub that fits your lifestyle!

There is no entrance to our store to view hot tubs.  However, you can view each of the models on our website through Hydropool's virtual showroom.  Just click the link next to the tub you are interested in.

For people looking to purchase an inground pool, we would be happy to discuss your project over the phone.

For hot tubs or swimspa inquiries contact Lindsay at lindsay@budsspas.com. For all pool sales inquiries, please contact Nick at nick@budsspas.com

Service

Yes, we are essential and service will continue as per usual.

The best way to reach us is by emailing us at service@budsspas.com or calling 905-648-7727.

 

We appreciate your patience as we navigate through this together. And thank you for sticking by us!

Stay safe,
Bud's Team